McDonald’s says its stores that were running out of lettuce due to high demand should have received salad overnight, or it’s on its way today.
The main menu items affected by the lettuce shortage were Big Mac and McChicken, McDonald’s spokesman Simon Kenny said.
Customers of the affected stores were offered burgers without lettuce or to order another burger.
The shortage came after 24 hours of booming business for the fast food giant, which saw more than 300,000 burgers sold and doubled sales compared to the same day last year.
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McDonald’s briefed customers on the lettuce issue on its Facebook page on Wednesday evening.
Her message read, “Sorry! Due to demand, some of our stores are temporarily running out of lettuce. Our suppliers and delivery trucks are working hard to restock the restaurants.
“You can still order your favorites, but for sold out stores they will be made without lettuce. Thank you for understanding.”
Since the country went to Alert Level 3, some takeout restaurants across the country have seen huge lines of cars lining up with patrons eager to get their hands on fast food.
Queues lined with roads, streets and even overflowed into bus lanes on Tuesday following the slight easing of restrictions.
In Christchurch, city council even had to involve traffic management at two McDonald’s restaurants on Tuesday due to demand.
In Hamilton, 24 cars were counted lined up at KFC Ulster St after the restaurant opened on Tuesday.
Police said they had witnessed a small number of traffic incidents at some fast food outlets and restaurants since they reopened after the Level 4 lockdown.
An incident occurred at BurgerFuel in Glenfield where a large crowd was pictured waiting for their meals and not practicing social distancing.
Auckland Mayor Phil Goff has since criticized the lack of social distancing after seeing footage of people gathering as they grabbed take-out and toured parks or beaches.
McDonald’s spokesman Simon Kenny said Tuesday was one of their busiest days in New Zealand for more than 40 years.
“We had a week to work with suppliers and our distribution partner to prepare and ship inventory for restaurants to be opened below alert level 3. For some restaurants, the busy opening resulted in shortages on certain items. .
“Lettuce is one example, where there is a 20 week delay, and the consequence of foreclosure and initial customer demand means some restaurants may be temporarily short.”
He said restaurants were receiving more supplies over the next few days, so they contacted their customers to explain “they may have to let us catch up.”
He was unable to say precisely which stores were affected.
“Almost everything we serve is from New Zealand and our suppliers are doing everything they can to support us,” he said.